All items purchased through our online or retail store are considered custom orders and bespoke in nature, please note once your order has been processed sales are considered final and any deposit taken is non-refundable.
Products purchased from our online or retail store are considered custom orders made as requested and are unable to be returned for change of mind or incorrect purchase. Please choose carefully before making your purchase.
Any item that is thought to be damaged or defective may be returned at the customers expense and the claim assessed by CBD Jewellers. The item must be unworn and in the condition it was received in order to receive a store credit should your claim be accepted.
Please contact our friendly staff and we will be able to assist you further.
You are purchasing jewellery that is handmade and uses natural materials, some slight variance in product may occur as each piece is considered unique. Minor inconsistencies are not considered to be faults however please contact us if you have any question regarding your order.